How To Retrieve Messages From Avaya Phone
Tabular array Of Contents
Checking Messages
Checking Messages past Phone
Checking Messages in the Cisco Unity Inbox Web Tool
Checking Vocalization Messages in Your Email Program
Checking Messages
You can check vocalisation messages by phone, and you may as well be able to check them in the Cisco Unity Inbox web tool and in your eastward-mail service program (ask your Connexion administrator).
Once you have listened to or opened a new vocalisation message, it is saved. Ask your Connection administrator if the arrangement is set up to enforce a message-retention policy and, if so, how long it stores your messages before permanently deleting them. Connectedness does non betoken when a bulletin-retention policy is enforced, nor does it warn yous before messages are permanently deleted as a result of such a policy.
This affiliate contains the post-obit sections:
•
Checking Messages by Phone
•Checking Messages in the Cisco Unity Inbox Web Tool
•Checking Voice Messages in Your Email Programme
Checking Messages past Phone
You can use Cisco Unity Connection to check new and saved messages by phone. You may too exist able to play and restore deleted messages by telephone (ask your Connectedness ambassador).
When you receive a new message, the bulletin waiting indicator on your desk phone is triggered (for instance, a low-cal or a distinctive dial tone when y'all pick up the receiver). Y'all can likewise gear up message notification for additional devices—such equally a pager or mobile phone—in the Cisco Unity Assistant web tool.
This department contains two procedures for checking messages by telephone. Exercise the applicable process, depending on whether you are using touchtone keys or phonation commands.
The procedures utilize keypad mappings for the standard conversation and voice commands. Keypad mappings for other conversations are provided in the "Cisco Unity Connection Voice Commands and Phone Menus" affiliate. Ask your Connectedness administrator which chat you are set up to use.
To Bank check Messages by Phone Using Touchtone Keys
Step 1 Log on to Cisco Unity Connection.
Step two Press 1 to hear new messages.
Or
Press iii 1 to hear saved letters.
Step iii Utilise the following keys to select the type of messages that you want to hear:
| Key | Type |
|---|---|
| 1 | Voice messages |
| two | Due east-mails1 |
| 4 | Receipts2 |
| # | All letters |
ane Although the e-mails key is available in the Message Type bill of fare, Connection plays e-mails only for users who accept the text-to-speech choice.
2 Depending on how Connection is ready at your organization, you may non receive all types of receipts.
Note that y'all will not hear the Message Type menu if it is disabled in the Cisco Unity Assistant.
Pace iv Employ the following keys to control playback as you heed to a message:
| Cardinal(s) | Action | Key(s) | Activity |
|---|---|---|---|
| 1 | Restart message | 8 | Pause/Resume |
| 2 | Save | ix | Fast-forward |
| iii | Delete | # | Fast-forward to end |
| four | Boring playback | ## | Skip message, save as is |
| 5 | Alter volume1 | * | Cancel or support |
| 6 | Fast playback | 0 | Help |
| 7 | Rewind bulletin |
i Not available on some systems.
Step 5 Use the post-obit keys to manage the message subsequently you have listened to it:
| Key(s) | Action | Central(s) | Activity |
|---|---|---|---|
| 1 | Replay bulletin | half dozen | Salve equally new |
| two | Save | 7 | Rewind bulletin |
| 3 | Delete | 9 | Play message properties |
| iv | Answer (Resend original message when responding to an NDR.) | # | Save as is |
| 42 | Respond to all | * | Cancel or dorsum up |
| 44 | Call the userone | 0 | Help |
| 5 | Forward bulletin |
ane Not bachelor on some systems.
To Check Messages past Telephone Using Vocalisation Commands
Step ane Log on to Cisco Unity Connection.
Step 2 When Connection asks "What do you lot want to do," say:
"Play Letters." Connection tells you the full number of new and saved messages, plays all new vocalization messages, e-mails and receipts, then plays saved letters.
Or
Use the post-obit commands to select the type of letters that y'all want to hear:
| Action | Voice Command | Fundamental (south) |
|---|---|---|
| Hear new and saved voice messages or e-mails1 or receiptstwo | "Play <voice messages/e-mails/receipts>" | N/A |
| Hear all new letters | "Play new letters" | 1 |
| Hear new or saved or deleted voice messages from a Connection user | "Play <new/saved/deleted> letters from <user proper noun>" | N/A |
| Hear saved voice letters or due east-mails1 or receipts2 | "Play saved <voice messages/e-mails/receipts>" | N/A |
| Hear all saved messages | "Play saved messages" | 3 |
| Hear deleted voice letters or e-mails1 or receipts2 | "Play deleted <voice letters / due east-mails / receipts>" | N/A |
| Hear all deleted messages3 | "Play deleted letters" | N/A |
i Connection plays e-mails only for users who accept the text-to-voice communication option.
2 Depending on how Connection is set up at your organisation, you may non receive all types of receipts.
three Not available on some systems
Step 3 Apply the following keys to control playback as you heed to a message:
| Key(s) | Activeness | Key(s) | Activity |
|---|---|---|---|
| 4 | Tiresome playback | 9 | Fast-forward |
| five | Alter volumeane | # | Fast-forward to end |
| half dozen | Fast playback | * | Cancel or back up |
| 7 | Rewind message | 0 | Touchtone Help |
| 8 | Pause/Resume |
1 Non available on some systems.
Step 4 Utilize the post-obit vocalisation commands to manage the message after you have listened to it:
| Action | Phonation Control | Key(southward) |
|---|---|---|
| Replay message | "Echo" | 1 |
| Play previous bulletin | "Previous" | one 4 |
| Play adjacent message | "Next" | one half dozen |
| Salve or restore as saved | "Salvage" | 2 |
| Delete message | "Delete" | 3 |
| Reply to message | "Reply" | iv |
| Reply to all | "Answer all" | North/A |
| Resend original message (NDRs only) | "Resend" | 4 |
| Call the Connection user1 | "Call sender" | 4 4 |
| Forrad the message | "Frontward" | 5 |
| Relieve or restore as new1 | "Mark new" | 6 |
| Rewind message | N/A | seven |
| Play message backdrop | "Message backdrop" |
ane Not bachelor on some systems.
Checking Letters in the Cisco Unity Inbox Web Tool
Notation This feature is not available on all systems. Ask your Connexion administrator whether it is bachelor to y'all.
Periodically click the Refresh Bulletin Listing icon to cheque for new messages in the Cisco Unity Inbox web tool. After you accept listened to or viewed a new message, you may need to refresh over again to see the New Bulletin icon disappear.
The From field of a message will contain either the proper name of a Cisco Unity Connection user or "UnityConnection@<servername>" when a message is left by someone who is not a Connection user or by a user who did non log on before leaving the message. The Field of study field displays the phone number of the caller, if it is available.
Tip For information on what to do if your mailbox exceeds its size quota, meet the "Managing the Size of Your Mailbox" affiliate.
To Bank check Messages in the Cisco Unity Inbox Web Tool
Footstep 1 On the Cisco PCA Home folio, click the Cisco Unity Inbox link.
Stride 2 In the Cisco Unity Inbox, click the speaker icon next to the message to play it. (Click the icon once again to stop playback.)
Or
Click the proper name of the sender to open the bulletin in a new window, then click Play on the Media Primary.
Step 3 Use the following icons or Message bill of fare options to manage voice messages:
| Previous Bulletin | Open the previous bulletin. |
| Next Message | Open up the next message. |
| Reply (Resend original bulletin | Respond with a voice message to the sender. (Available just for messages from other Connection users.) |
| Reply to All | Respond with a vocalisation bulletin to all who received the message and who are Connexion users. |
| Forward | Send the bulletin to another Connection user and/or distribution list. (Note that you cannot forward any message that is marked private.) |
| Delete | Delete the message. |
| Save | Save the message and any changes, such every bit marking the message every bit new or changing the subject, and return to the Cisco Unity Inbox. |
| Marker Bulletin as Unheard (Mark Message every bit Unread | Bank check this check box to save the message equally new. (This may trigger the message waiting indicator on your phone.) |
| Close | Close the message without saving changes, and return to the Cisco Unity Inbox. |
Checking Voice Messages in Your Eastward-post Programme
Note This characteristic is non available on all systems. Ask your Connection ambassador whether information technology is available to y'all.
Voice messages and receipts typically announced in a separate binder in your electronic mail program. Messages incorporate a WAV file zipper with the recording. You play a vocalisation message past opening the attachment.
Your email program may notify you of new voice messages in the same mode that it notifies yous of new east-mail messages. You tin can listen to and delete voice messages in your e-post plan; yous cannot ship, answer to, or forward them.
The From field of a message will contain either the name of a Cisco Unity Connectedness user or "Unity Connection Messaging System" when a message is left by someone who is not a Connection user or by a user who did not log on before leaving the message. The Subject field displays the phone number of the caller, if it is available.
How To Retrieve Messages From Avaya Phone,
Source: https://www.cisco.com/en/US/docs/voice_ip_comm/connection/1x/user/guide/ug070.html
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